Shipping Policy
Free 2-Day Shipping is included on US domestic orders via UPS, USPS or FedEx carrier.
PO Box, APO/FPO US orders ship free standard shipping. Expedited and Saturday delivery
options are available. See billing page for estimated delivery dates and prices of all
shipping options. We ship internationally commonly including Australia, Canada, Europe,
New Zealand and UK.
Our Shipping Practices
For the protection of our valued customers at DIAMOND STUDS we:
- Only use trusted shipping carriers
- Insure all high value packages This applies to free returns too
- Require an adult signature for delivery on all packages over $1000
- Multi-package your wooden jewelry gift boxed purchase for a cushioned safe & secure arrival
When Will Your Order Ship
Because we hand select and hand-craft every order, shipping times vary by product.
An estimated ship date will show on your product detail page. This is different from
the estimated delivery date that will show on the billing checkout page and confirmation
email. Note, this is an estimate and may arrive before or after the date. Follow the
tracking # in the ship confirmation email to track live updates or by visiting
Tracking My Order once tracking is available.
Orders received before 5 PM EST on business days will process the same day. Orders
received after 5pm EST will be processed the following business day. Note, our standard
Create Your Own Studs orders process within 1 business day. See below for the processing
time needed for our other popular product types.
International Shipments
Range from $60 to $150 and are something we specialize in. It's common that an
international order may include duties and taxes. Prior to your orders arrival the
country of destination may assess variable customs fees, import duties, applicable
taxes or other charges may apply. These fees vary based on country and are not
included in your diamondstuds purchase. Please review your countries policies on
charges as these are at the responsibility of the receiver. Failure to pay applicable
fees can result in an undeliverable package which assumes additional return shipping
fees that are non-refundable. These fees are the responsibility of the purchaser.
**Saturday Delivery may not be available in all areas, please check your area for
availability. Notate in the special instructions box of your order confirmation or by
email if a certain carrier is preferred. Shipping times may be delayed due to carrier
interruptions. International shipments may have assessed duties, taxes or other
applicable fees based on the destinations' country policies. Delays in shipments may
be caused by customs processing that are not controlled by diamondstuds.com.