Diamondstuds.com

Shipping Policy

SHIPPING POLICY Free USPS, UPS or FedEx standard shipping is included both ways on all US Domestic and APO/FPO orders Expedited and Saturday delivery options are available. See billing page for estimated delivery dates and prices of all shipping options. We ship to countries internationally. Commonly including Australia, Canada, Europe, New Zealand and UK.

OUR SHIPPING PRACTICES For the protection of our valued customers at DIAMOND STUDS we;

  • Only use trusted shipping carriers
  • Insure all high value packages This applies to free returns too
  • Require an adult signature for delivery on all packages over $300
  • Multi-package your wooden jewelry gift boxed purchase for a cushioned safe & secure arrival
  • Desire the ship to address and billing address match We may contact you directly in cases where these differ

WHEN WILL YOUR ORDER SHIP Because we hand select and hand-craft every order, shipping times vary by product. An estimated ship date will show on your item detail page. This is different from the estimated delivery date that will show on the billing checkout page and confirmation email. Note, this is an estimate and may arrive before or after the date. Follow the tracking # in the ship confirmation email to track live updates or by visiting Tracking My Order once tracking is available.

Orders received before 5 PM EST on business days will process the same day. Orders received after 5pm EST will be processed the following business day. See below for the processing time needed of our popular products.

Standard Certified or Non-Certified Jewelry GIA & EGL USA Certified Diamond Jewelry
2 to 3 Business Days Processing 6 Business Days Processing

SHIPPING METHODS AND DELIVERY TIMES

SHIPPING OPTIONS COST $USD delivery timeframes
Standard Shipping Free on all orders 7 to 11 Business Days
3-Day Air $10.00 5 to 9 Business Days
2-Day Air $15.00 4 to 8 Business Days
Next-Day Air $25.00 3 to 7 Business Days
Priority Overnight $40.00 Saturday Delivery on availability
International Shipments $40.00 to $60.00 Variable by Country

We are excited you have chosen us to help celebrate this memorable moment of your life. We understand some orders may be a rush. We can help in a last-minute change of plans to keep a surprise, with a special request or quick delivery to make sure that special gift arrives on time.

INTERNATIONAL SHIPMENTS range from $40 to $60 and are something we specialize in. It’s common that an international order may include duties and taxes. Prior to your orders arrival the country of destination may assess variable customs fees, import duties, applicable taxes or other charges may apply. These fees vary based on country and are not included in your diamondstuds purchase. Please review your countries policies on charges as these are at the responsibility of the receiver. Failure to pay applicable fees can result in an undeliverable package which assumes additional return shipping fees. These fees are the responsibility of the purchaser.

**Saturday Delivery may not be available in all areas, please check your area for availability. Notate in the special instructions box of your order confirmation or by email if a certain carrier is preferred. Shipping times may be delayed due to carrier interruptions. International shipments may have assessed duties, taxes or other applicable fees based on the destinations’ country policies. Delays in shipments may be caused by customs processing that are not controlled by diamondstuds.com.